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Using a Contact List Profitably- Part Two
Besides a survey, your contact list can be used to generate
sales directly. Some of the following ideas must be done one-
on-one and others can be done to large quantities of prospects
at a time. They all have varying levels of effectiveness. A
general rule of thumb is:
The more personal the contact, the greater the chances of a
sale. That means that an in-person interview has a better
success rate than a mass mailing.
1. The in-person interview. As the name suggests, this is
something that is done in-person where you have the
advantages of eye contact, voice inflection and body language.
Although, very time consuming, it is extremely effective in
generating sales.
Much has been written about the "presentation", but the main
facet should always be finding out what's in it for the client to
do business with you. What do they need and what have you got
that satisfies that need. This is the basis for ALL sales and I
don't see that changing any time in the near future.
2. Direct mail. Much has ALSO been written about direct mail.
You can expect a 1-3% return from direct mail. A lot depends
on how targeted the mailing list is, how effective the envelope
is in getting prospects to open it, how effective the letter is
describing the product or service and how competitive the
offer is to what the receiver is currently using.
3. Call-to-Action pieces. These CAN be distributed by mass
mail but are often delivered by hand to individual
homes/businesses. These include door hangers, coupons, and
flyers. These pieces have an offer that has a limited time to
respond, has specific requirements for qualification to take
advantage of the offer and/or is otherwise limited in its scope.
An effective way to do this is to team up with another business
and share client lists. Find a business that offers a
complimentary product to yours (you sell houses- they give
mortgages; you sell tee shirts, they have a health club) and do a
joint offer to both lists involving both businesses.
4. Use your contact list to generate referrals. Each one of the
people on your contact lists knows 250 people (according to
Reader's Digest). Your contact list is a GOLD MINE of
referrals. I currently offer a $50.00 credit to anyone sending
me a referral that turns into a client. That amount is offered on
a $200.00 sale, so it's a 25% finders fee.
It is not always necessary to financially reimburse persons
who send you a referral, though. It is ALWAYS necessary to
send a THANK YOU. That THANK YOU can be in the form of
a finders fee, a discount coupon, or just a simple THANK
YOU note. This goes a long way in developing good, strong
relationships. Appreciation never goes out of style.
Copyright c 1998 Nancy Roebke
Nancy Roebke is the Executive Director of Profnet, Inc.
Profnet, Inc. is a professional business leads generation
corporation. We bring business professionals together in a
non-competitive environment to help each other make more
money.
execdirector@profnet.org
profnet.org
Copyright c 1998 Nancy Roebke
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